Return Policy

Thank you for your purchase. We hope you are happy with your purchase. However if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below more information on our return policy 

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at abby@links-shirts.com. Please note that returns will need to be sent to the following address: (22015 west 66th ST Shawnee KS 66226)

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at abby@links-shirts.com

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Return Policy: Trade-Ins for Sizing Issues

At [Your Company Name], we want you to be completely satisfied with your purchase. If you encounter sizing issues with our polos, we offer a hassle-free trade-in policy to ensure you get the perfect fit.

Trade-In Instructions:

Contact Us: Reach out to our customer service team within 30 days of receiving your order. Provide your order number and the details of the size issue.

Ship Back the Item: Send the polo back to us in its original condition with all tags attached. 

Receive Your New Size: Once we receive your returned item, we will process your trade-in and ship out the new size at no additional cost to you.
Conditions:

Trade-ins are only accepted for sizing issues and must be in new, unworn condition with original tags.

The customer is responsible for return shipping costs.

Trade-ins must be requested within 30 days of the original purchase date.

Only one trade-in per original purchase is allowed.

We appreciate your understanding and look forward to helping you find the perfect fit!

For any questions or further assistance, please contact our customer service team at (abby@links-shirts.com)

European Union 14 day cooling off period

Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at abby@links-shirts.com.